Here’s How to Get the Answers You Need
As an emergency room physician, I’ve seen it all—patients coming in with confusion, frustration, and sometimes fear, all because they didn’t feel heard or understood in their previous healthcare encounters. They’ve seen multiple doctors, undergone tests, and yet, when they recount their experiences, the same patterns emerge: “No one explained what was going on,” or, “I still don’t know what I’m supposed to do next.”
It’s a recurring theme, and it’s heartbreaking because it’s entirely preventable.
Let me take you into a common scenario:
A Familiar Case: The Frustrated Patient
Imagine this: Maria, a high-achieving professional and mom of two, arrives at the ER late at night. She’s stressed, tired, and overwhelmed, clutching a folder stuffed with papers from recent doctor visits. She tells me her primary care doctor ran some tests, a specialist ordered more labs, and a second opinion left her with even more questions.
Her words tumble out in frustration:
- “I have these lab results, but I don’t know what they mean.”
- “My doctor told me to ‘watch what I eat,’ but I don’t know where to start.”
- “They said I might need more tests, but no one explained why or what’s next.”
Maria is a perfect example of what happens when the system moves too fast. Appointments are rushed, explanations are too brief, and patients like Maria are left with partial answers—or no real answers at all.
The result? Anxiety, confusion, and an inability to make confident health decisions.
Why the Healthcare System Leaves Patients Feeling Rushed
The truth is, the current healthcare system isn’t designed for in-depth, personalized care during every visit. Most primary care appointments are scheduled for 15-20 minutes, often leaving little time to:
- Dive into your health concerns.
- Explain complex test results.
- Create actionable plans that address your goals and lifestyle.
When you’re juggling work, family, and personal commitments, it’s no wonder so many patients feel lost in the process. The system expects you to be your own advocate, but how can you advocate for yourself when you don’t even have all the information?
How to Take Control of Your Doctor’s Visits
If you’ve ever felt like Maria—confused, frustrated, and unsure of what to do next—there’s hope. You can walk into every appointment feeling prepared, empowered, and ready to take charge of your health. Here’s how:
1. Come Prepared with Focused Questions
Before your appointment, take 5-10 minutes to write down your top three to five concerns. Be specific. For example:
- “What does this lab result mean for my overall health?”
- “What are the pros and cons of the treatment you’re recommending?”
- “What steps should I take if this symptom doesn’t improve?”
This ensures that even in a short appointment, your most pressing concerns are addressed.
2. Bring Your Records (and Keep Them Organized)
Doctors can only work with the information they have in front of them. If you’ve had recent labs, imaging, or specialist visits, bring those records and summarize them for your doctor. Tools like a simple binder or digital health app can keep everything in one place.
3. Take Notes (or Bring Someone to Help)
It’s easy to forget what your doctor says during a fast-paced visit. Writing down key points—or having a trusted friend or family member join you—can help you leave the appointment with clear next steps.
4. Don’t Hesitate to Ask for Clarification
Doctors sometimes speak in medical jargon without realizing it. If you don’t understand something, ask:
- “Can you explain that in simpler terms?”
- “What does that mean for me?”
You deserve to leave with a full understanding of what was discussed.
How I Can Help You Avoid the Pitfalls
In the ER, I often see patients like Maria at the breaking point. They’ve tried to navigate their healthcare journey alone, only to feel more lost and overwhelmed. That’s why I started the Physician Concierge Advisory Service—to provide the clarity, guidance, and personalized support that the traditional healthcare system often lacks.
Here’s how I work with clients:
- Review Your Records: I’ll help you make sense of your lab results, medical history, and treatment plans so you have a clear understanding of your health.
- Prepare You for Appointments: Together, we’ll create a focused plan for your next doctor’s visit, including key questions and goals.
- Offer Personalized Recommendations: From lifestyle changes to preventive strategies, I provide actionable insights tailored to your life.
Think of me as your partner in navigating the healthcare system—a trusted guide to help you make confident, informed decisions.
A Better Way Forward
You don’t have to settle for rushed, fragmented care. You deserve a healthcare experience where your concerns are heard, your questions are answered, and your health goals are prioritized.
If Maria’s story resonates with you, let’s talk. During a Discovery Call, we’ll explore your concerns, identify your roadblocks, and create a plan to help you take control of your health.
Book your Discovery Call today.
Takeaways for Your Next Appointment
Before you go, here’s a quick recap of what you can do to feel more empowered at your next doctor’s visit:
- Prepare specific questions and organize your medical records.
- Take notes and ask for clarification if something isn’t clear.
- Advocate for yourself by focusing on your top concerns.
And remember: you don’t have to do this alone. I’m here to help you navigate the system with confidence and clarity.
TeenyDose is your resource for navigating the healthcare world. Providing tips for patients who seek help with medical questions and for providers who need resources to help their patients best. If you love what you read here, don’t be selfish. Share it with your friends. We would love to hear from you if you have suggestions or wish to be a contributor.
Visit www.shariandrews.com and www.peakpulse.health for wellness solutions and personalized concierge services. I’m your partner in prioritizing health and making sense of your healthcare journey.
